Hazel Loh

Achievements
Exceeded 2020/2021 budget results by 20% YTD whilst retaining customer support across Neoss
Group & Independent customers, growing market share across key brands in a declining market
during lockdown due to my e-commerce experience. I also gained the exclusivity contract for Neoss Implants to be taught at the ADA NSW which has never been achieved before.

Key Responsibilities
● To achieve and exceed business objectives
● To create long-term sustainable business by satisfying customers business and professional
needs promptly and in a professional and pleasant manner
● To ensure that national marketing initiatives are implemented
● To promptly attend to all customer queries
● To collaborate and execute continuing education programs and implement new learning
experiences for my customers - hands on workshop or lectures


● Create communication and marketing strategies for new products, launches, events, and promotions
● To participate in corporate planned activities where necessary so as Neoss Australia
achieves and exceeds business objectives

Achievements
Exceeded 2017/2018 budget results by 10% YTD whilst retaining customer support across Group & Independent customers, growing market share across key brands in a declining market.

Key Responsibilities
● Meet with stakeholders to determine brand objectives and strategies
● Research markets and study the company's brand
● Present and execute creative ideas for marketing activities
● Help develop and optimize marketing campaigns (product launching and promotion)
● Coordinate sales, product development and other teams
● Track budgets with an eye towards maximizing gains and reducing costs
● Analyse industry, competition and market trends
● Prepare reports on brand performance and sales
● Design Trade show booths and marketing materials
● Brand plans for launching new products into AU/NZ Markets
● Support the Sales Team with valuable marketing content brochures

Achievements
Top 3 Oral Care Consultant 3 years in a row. Exceeded budgets and targets by 5% year on year
growth in a declining and competitive market.


2


Category leader in selling dental professional only products - not stocked in key supermarket
chains.

Key Responsibilities
● Conducted daily dentist visits to communicate key product information, its features and benefits to health professionals via face-to-face introduction and professional detailing
programs
● Gain professional dental recommendation from dental professionals for the use of Colgate
Oral Care Products
● Develops and executes detailing plans for driving increased product usage, recommendations and sales within existing and new accounts
● Evaluates the effectiveness of the programs and provide suggestions for future
improvement
● Provides inputs to professional detailing materials development
● Strictly controls samples, educational materials, and activities in the respective region
● Executes, tracks and strictly controls the assigned budget

Achievements
Managing a large dealer network between 2 countries. Assisting sales representatives achieve their
budgets and exceeding mine by 10% YTD growth.

Key Responsibilities
• Developed & executed product strategies across multichannel platforms
• Managed and trained the sales teams within the dealer network in Australia and New Zealand
• Developed, planned and executed communication strategies through multichannel digital
platforms; ie. brochures, advertising campaigns, website and social media
• Managed NPL, PR Events & Exhibition Shows liaising with suppliers with product managers
• Managed the execution of Public Relations strategies in line with business plans and managed
relationships with key Journalists across both Professional/ Lifestyle publications for PR activities
• Managed brand/product sponsorships across all brands in collaboration with Product managers
• Managed communication of product plans and development of monthly reports on communication strategy performance to internal stakeholders


3

Achievements
Managing a large dealer network between 2 countries. Assisting sales representatives achieve their
budgets and exceeding mine by 10% YTD growth.

Key Responsibilities
● Developed & executed product strategies across multichannel platforms
● Managed and trained the sales teams within the dealer network in Australia and New
Zealand
● Developed, planned and executed communication strategies through multichannel digital
platforms; ie. brochures, advertising campaigns, website and social media
● Managed NPL, PR Events & Exhibition Shows liaising with suppliers with product managers
● Managed the execution of Public Relations strategies in line with business plans and managed relationships with key Journalists across both Professional/ Lifestyle publications
for PR activities
● Managed brand/product sponsorships across all brands in collaboration with Product
managers
● Managed communication of product plans and development of monthly reports on communication strategy performance to internal stakeholders

Achievements

Key Responsibilities
● Developing long term relationships with dental practices, clinicians and surgical specialists
to foster a productive and customer centric point of business
● Detailing products for clinical use in surgery
● Offering the best product solution to ensure an excellent outcome for the patient
● Plan and facilitate courses as well as educational programs within my territory

4


● Research local markets and create strategies in order to grow existing client bases as well as create new business opportunities
● Being dedicated to continuous personal and professional development to stay abreast with latest technologies