I am an experienced dental professional with over 16 years in clinical practice, supported by a Certificate IV in Sterilisation Services and a Diploma in Management. I have a proven ability to support high-performing teams, maintain strict infection control standards, and deliver exceptional patient care in fast-paced environments. I was recognized with the Dental Nurse of the Year award for my professionalism and commitment to excellence. I am now seeking to transition into a remote role within the dental or healthcare sector, bringing strong organizational, communication, and problem-solving skills to support patients, providers, and business operations in a virtual environment.
Responsible for welcoming patients and assisting with enquiries and appointment bookings, while efficiently scheduling and managing the daily appointment calendar. Handling a high volume of incoming calls with professionalism and accuracy. Ensuring precise billing procedures and processing payments in a timely manner. Performing general administrative duties, including faxing, scanning, and managing referral correspondence, while strictly maintaining patient confidentiality and privacy. Providing ongoing support to practitioners and upholding a consistently high standard of professionalism in all interactions.
Supported clinicians in delivering high-quality patient care in fast-paced environments. Coordinated patient appointments, treatment preparation, and clinical workflows. Educated patients on treatment plans and post-operative care, improving understanding and compliance. Maintained strict infection control and sterilisation standards in line with regulations. Assisted in training and mentoring junior staff members. Led and supported staff to ensure smooth daily operations. Contributed to workflow improvements and team efficiency. Assisted with stock control, ordering, and compliance processes. Acted as a key point of contact for staff and patients. Worked alongside Clinical Hygienists within the Smile squad vans, visiting primary schools.
Supported clinicians in delivering high-quality patient care in fast-paced environments. Coordinated patient appointments, treatment preparation, and clinical workflows. Educated patients on treatment plans and post-operative care, improving understanding and compliance. Maintained strict infection control and sterilisation standards in line with regulations. Assisted in training and mentoring junior staff members. Led and supported staff to ensure smooth daily operations. Contributed to workflow improvements and team efficiency. Assisted with stock control, ordering, and compliance processes. Acted as a key point of contact for staff and patients.
Supported clinicians in delivering high-quality patient care in fast-paced environments. Coordinated patient appointments, treatment preparation, and clinical workflows. Educated patients on treatment plans and post-operative care, improving understanding and compliance. Maintained strict infection control and sterilisation standards in line with regulations. Assisted in training and mentoring junior staff members. Led and supported staff to ensure smooth daily operations. Contributed to workflow improvements and team efficiency. Assisted with stock control, ordering, and compliance processes. Acted as a key point of contact for staff and patients.
Supported clinicians in delivering high-quality patient care in fast-paced environments. Coordinated patient appointments, treatment preparation, and clinical workflows. Educated patients on treatment plans and post-operative care, improving understanding and compliance. Maintained strict infection control and sterilisation standards in line with regulations.